12 industry-specific training kits
Stop training
from scratch.
Start with a system.
Your new hire starts Monday. You need phone scripts, checklists, onboarding plans, and KPI trackers — all built for your industry. Not generic HR templates. A real system.
From new hire to trained in 30 days
Every kit follows the same proven structure. Choose your industry, download, and start training today.
Choose Your Industry
Find the training kit built specifically for your type of business — not generic HR templates.
Download Instantly
Get editable DOCX, PDF, and Excel files delivered to your inbox immediately after purchase.
Train With Confidence
Customize to your office and start training. Your new hire has a clear path from day one to independence.
What's inside every kit
Not just checklists. A complete training operating system built for your specific industry.
30-Day Onboarding Roadmap
Day-by-day training plan so nothing gets skipped and your new hire ramps up fast.
Phone Scripts
Word-for-word scripts for every call type your front desk will handle. Industry-specific.
Daily Checklists
Opening, mid-day, and closing procedures. Consistent operations from day one.
KPI Tracker (Excel)
Track the numbers that matter. Pre-built dashboards for your industry's key metrics.
Email & Text Templates
Pre-written messages for confirmations, follow-ups, recalls, and reviews.
Trainer Quick-Start
Get whoever is doing the training aligned and ready in 15 minutes.
Training kits for 12 industries
Each kit is built from real workflows in your industry — not generic templates with your logo slapped on.
Dental
13 tools for training new dental front desk hires
“Another front desk hire with no training system?”
Veterinary
8 tools for training new vet receptionists
“Your new receptionist just got a euthanasia scheduling call. Do they know what to say?”
Auto Repair
10 tools for training service advisors
“Stop losing money every time your service advisor quits.”
HVAC / Plumbing / Electrical
10 tools for CSR & dispatcher training
“Your new CSR is 'shadowing'… but the phone is ringing, techs are texting, and the schedule just changed.”
Med Spa
9 tools for training patient coordinators
“Your med spa can have amazing providers and still leak revenue at the front desk.”
Property Management
10 tools for leasing coordinator training
“Every time your leasing coordinator quits, you lose weeks rebuilding the process.”
Restaurant
8 tools for FOH staff training
“Your new server just started. In a week they'll be handling tables alone. Are they ready?”
Law Firm
8 tools for legal receptionist training
“A potential client asks 'Do I have a case?' What does your new receptionist say?”
Chiropractic
7 tools for CA/receptionist training
“A patient asks 'How many visits will I need?' What does your new CA say?”
Fitness Studio
6 tools for gym front desk training
“Your front desk is the first and last impression of your gym.”
Hotel
6 tools for guest service agent training
“A guest walks up. Your new agent freezes. How long before that costs you a review?”
Construction
7 tools for office admin training
“Your office person quit. Now you're answering phones, chasing COIs, and processing invoices yourself.”
Free training guides
In-depth articles on training front desk and office staff — written for the people who actually do the training.
How to Train a New Dental Front Desk Hire in 30 Days
A step-by-step 30-day training plan for new dental front desk hires covering phone skills, PMS systems, insurance verification, HIPAA, and scheduling.
11 min readService Advisor Training Guide for Independent Auto Repair Shops
Train your auto repair service advisor with this complete guide covering phone skills, estimate presentation, DVI communication, ARO tracking, and more.
11 min readThe Complete Guide to Training Your Veterinary Front Desk Staff
Train veterinary front desk staff with this guide covering triage calls, euthanasia protocols, emotional resilience, client communication, and onboarding.
Built for people who are done winging it
Every kit is built by people who understand what it's like to train a new hire with nothing but sticky notes and good intentions.
“I used to spend two weeks getting someone new up to speed. Now it takes days, and they're actually more prepared.”
Dental Office Manager
“The phone scripts alone saved me. My new receptionist handled a difficult call on day three.”
Vet Clinic Owner
“Finally, training that speaks our language. Not generic HR stuff — real auto shop workflows.”
Shop Owner
Frequently asked questions
What format are the files?
Every kit includes editable DOCX, PDF, and Excel (XLSX) files. You can customize everything to match your office.
Can I use these for multiple new hires?
Absolutely. These are templates — use them every time you bring someone new on board. No per-user licensing.
What if my industry isn't listed?
We're actively building new kits. Sign up for updates and let us know what industry you need.
How is this different from a $5 checklist?
A checklist tells you what to do. Our kits tell you what to do, what to say, how to track it, and when to evaluate. It's a complete system.
Your new hire starts Monday.
Be ready.
Download a complete training system built for your industry. Phone scripts, checklists, onboarding plans, and KPI trackers — all ready to go.
Browse All 12 Kits